These are XML documents so they can be read by other applications in principle, but the underlying XML schema is owned and controlled by Microsoft. These diagrams use BPMN-style Visio shapes and are therefore easy to read for anyone familiar with BPMN. ![]() The most popular edition of our process model for service management, the YaSM Process Map for Microsoft Visio, provides process templates as Visio diagrams to support a wide range of YaSM and ITIL / ITSM initiatives. YaSM, ITIL and ITSM templates for Adonis, Signavio, iGrafx, etc. ![]() Business Process Model and Notation ( BPMN) has emerged as the de-facto standard for business process diagrams and is supported by many tools for business process management (BPM).įor users of such BPM tools, we provide the YaSM process templates as BPMN-DI compliant XML documents.
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